15 general skills or competencies (Job family competencies) for IT Project Manager I
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Explains the methodologies of successful business process analyses.
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Level 2 Behaviors
(Light Experience)
Reports results of analysis and audit observations to keep records up to date.
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Level 3 Behaviors
(Moderate Experience)
Performs detailed business process analyses to support new business developments.
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Level 4 Behaviors
(Extensive Experience)
Manages business analysis processes on large and complex projects.
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Level 5 Behaviors
(Mastery)
Creates organizational insights through quantitative and qualitative data analysis.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Explains the advantages and disadvantages of DevOps implementation.
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Level 2 Behaviors
(Light Experience)
Identifies defects and tracks bugs to ensure continuous operations of the software development lifecycle.
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Level 3 Behaviors
(Moderate Experience)
Partners with operational and development teams to bring DevOps software development methodologies to operations.
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Level 4 Behaviors
(Extensive Experience)
Monitors and alerts the team about the impact and risk of DevOps changes.
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Level 5 Behaviors
(Mastery)
Develops automated security and compliance capabilities in support of DevOps processes.
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8 soft skills or competencies (core competencies) for IT Project Manager I
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Describes the importance and impact of maintaining high-quality standards.
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Level 2 Behaviors
(Light Experience)
Deals with root causes of problems wherever they exist.
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Level 3 Behaviors
(Moderate Experience)
Consults on discrepancies between quality and safety objectives.
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Level 4 Behaviors
(Extensive Experience)
Oversees performance evaluations to check adherence to the prescribed quality standards.
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Level 5 Behaviors
(Mastery)
Establishes and implements quality improvement best practices and initiatives across the business.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of IT Project Manager I skills and competencies
There are 0 hard skills for IT Project Manager I.
15 general skills for IT Project Manager I, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager I, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager I, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.